Terms of Service for The Good Pilates Inc. Website
Effective Date: April 25, 2026

Welcome to The Good Pilates Inc. (“we,” “us,” or “our”). By accessing or using our website, booking services, or participating in classes, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

1. Use of Our Website

By using our website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. You agree to use this website only for lawful purposes and not to engage in any activity that may harm our business, services, or other users.

2. Services Provided

The Good Pilates Inc. provides Pilates reformer classes, private sessions, memberships, and related services. All bookings are subject to availability and confirmation. We reserve the right to modify, suspend, or discontinue services at any time without prior notice.

3. Bookings and Payments

All classes and sessions must be booked through our website or an authorized platform. Payment is required at the time of booking unless otherwise stated. Prices are subject to change without notice. You agree to provide accurate and complete payment and account information.

4. Cancellation Policy

Classes must be canceled at least 12 hours in advance.
Private sessions must be canceled at least 24 hours in advance.

Late cancellations will result in the loss of the class or session credit.
No-shows may result in a $20 fee.

We reserve the right to cancel or reschedule classes. If we cancel a class and it is not rescheduled, you will receive a credit or refund.

5. Refund Policy

All sales are final unless otherwise required by law.

Refunds may be issued only under the following circumstances:

• Verified medical conditions preventing participation

• Studio-initiated cancellations that are not rescheduled

Approved refunds will be processed to the original payment method within 3–5 business days.

Memberships and class packages are non-transferable and non-refundable, except where required by law or granted at our sole discretion in limited circumstances.

6. Membership Terms

Memberships automatically renew unless canceled prior to the billing date. You may cancel your membership with at least 15 days’ prior written notice.

Unused classes expire based on your membership plan:

• With an 8-class monthly membership, one unused class may roll over to the following month.

• With a 12-class monthly membership, up to two unused classes may roll over.

All rollover classes expire at the end of the following billing cycle unless otherwise stated.

7. Health, Safety, and Assumption of Risk

By participating in any class or service, you acknowledge and agree that:

• You are physically able to participate and have no condition that would prevent safe engagement in physical exercise.

• You understand that Pilates and fitness activities involve inherent risks, including but not limited to muscle strain, injury, or adverse health events.

• You voluntarily assume all risks associated with participation.

To the fullest extent permitted under New York law, you waive, release, and hold harmless The Good Pilates Inc., its owners, instructors, employees, and contractors from any and all claims, liabilities, damages, or expenses arising out of or related to your participation in classes or use of our services, except where such liability results from gross negligence or willful misconduct.

You are encouraged to consult with a physician prior to beginning any exercise program.

8. Code of Conduct

You agree to:

• Arrive on time for scheduled classes

• Follow all instructor guidance and studio rules

• Treat staff and other clients with respect

We reserve the right to refuse service or remove any individual for disruptive, unsafe, or inappropriate behavior, without refund.

9. Communications

By providing your contact information, you consent to receive:

• Booking confirmations and service-related communications

• Promotional emails or SMS messages (you may opt out at any time)

We are not responsible for missed communications due to inaccurate or outdated contact information.

10. Intellectual Property

All content on this website—including text, images, logos, and branding—is the property of The Good Pilates Inc. and may not be copied, reproduced, or distributed without prior written permission.

11. Privacy & Personal Information

What We Collect:
We may collect personal information you provide, including your name, email address, phone number, and billing details. Certain information may also be collected by trusted third-party service providers.

How We Use Your Information:
We use your information to process bookings, provide services, communicate with you, send optional marketing materials, and improve our offerings.

We do not store your credit card information; all payments are securely processed by third-party providers.

Communications:
You may receive emails or phone communications related to your bookings or promotions. You can opt out of marketing communications at any time.

Third-Party Services:
We may use third-party platforms (such as booking systems and payment processors) that collect and process your information under their own privacy policies.

Data Storage & Security:
We take reasonable measures to protect your information. You may request access to or deletion of your personal data, subject to legal obligations.

Information Sharing:
We do not sell your personal information. We may share limited data to comply with legal obligations, prevent fraud, or operate our services.

Legal Compliance:
We comply with applicable U.S. privacy laws, including New York standards, and aim to align with broader frameworks such as GDPR and CCPA where applicable.

Updates:
We may update this section periodically. Continued use of our services constitutes acceptance of any updates.

Contact:
info@thegoodpilates.com

12. Limitation of Liability

To the fullest extent permitted by law, The Good Pilates Inc. shall not be liable for any indirect, incidental, consequential, or punitive damages.

Our total liability for any claim arising out of or relating to our services shall not exceed the amount you paid for such services. This limitation applies regardless of the legal theory on which the claim is based.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

14. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting. Continued use of the website or services constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

16. Contact Information

If you have any questions about these Terms, please contact us at:
info@thegoodpilates.com

By using our website or booking services, you acknowledge that you have read, understood, and agreed to these Terms of Service.